bee365 Terms and Conditions

1. General Provisions

bee365 is an online sports betting and casino platform that provides services to users in Bangladesh. These terms and conditions ("Terms") apply to all products, services and features of the bee365 platform.

By accessing this website or application, creating an account or using any products and services, you will be considered to have fully and unconditionally accepted these Terms. If you do not agree with any part of these Terms, please do not use our platform.

These Terms are written in English and are governed by the applicable laws of Bangladesh. bee365 reserves the right to amend these Terms at any time. Amended terms will take effect as soon as they are published on the website.

2. Account Registration

To register with bee365 you must provide accurate and complete information. A person may open only one account. Holding more than one account under the same person is strictly prohibited.

2.1 Information Required for Registration

• Full legal name (as shown on national ID card or passport)
• Active mobile number or email address
• Date of birth (for age verification)
• Details of preferred payment method

2.2 Accuracy of Information

If information provided at the time of registration is false, incorrect or misleading, bee365 reserves the right to suspend or close that account at any time. Any winnings or bonuses obtained on the basis of false information may be forfeited.

bee365 may request additional identity documents as part of the verification process. The user must cooperate with verification. Withdrawals may be temporarily held if verification is not completed.

3. Age Verification

bee365 services are for persons aged 21 and above only. Use of the platform by minors is strictly prohibited. By registering you automatically confirm that you are at least 21 years of age.

bee365 may request a copy of a national ID card, birth registration certificate or passport for age verification at any time. If the correct documents are not submitted within the specified time, the account will be suspended.

4. Account Security

It is your own responsibility to keep your account login details completely confidential. Sharing your password with any third party is strictly prohibited.

4.1 Steps to Keep Your Account Secure

• Use a strong and unique password (combining uppercase letters, lowercase letters, numbers and special characters)
• If you notice any suspicious activity, notify our support team immediately
• Always log out after logging in on a public or shared device
• Avoid clicking on phishing sites or unfamiliar links

4.2 Unauthorised Access

If you suspect unauthorised access to your account, contact our 24/7 live chat immediately. bee365 uses SSL encryption to protect accounts. However, bee365 is not responsible for any loss caused by your own negligence.

5. Deposits and Withdrawals

5.1 Deposit Rules

To deposit funds into bee365 you must use a payment method registered in your name. Deposits from third-party accounts are prohibited.

• Accepted payment methods: bKash, Nagad, Rocket, Upay
• Minimum deposit amount: ৳100 (per method)
• Deposit amounts will be credited to your account immediately
• Records of all transactions are kept

5.2 Withdrawal Rules

Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

• Minimum withdrawal amount: ৳500
• Processing time: Generally within 1 hour
• Withdrawals may be held if bonus wagering has not been completed
• Withdrawal processing may be delayed if verification is not completed in cases of suspicious activity

6. Bonuses and Promotions

bee365 offers various bonuses and promotional offers. Each bonus has its own terms and conditions which must be read before claiming a bonus.

6.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000.

• Example: Deposit ৳1,000 and receive a ৳2,000 bonus — total balance will be ৳3,000
• Example: Deposit ৳6,000 and receive a maximum bonus of ৳5,000 — total balance will be ৳11,000
• Wagering requirement: You must wager 20 times the bonus amount
• Withdrawals from the bonus cannot be made until wagering is completed

6.2 General Bonus Terms and Conditions

• Claiming multiple bonuses from the same IP address or device is prohibited
• Bonuses must be used for genuine gaming purposes only — misuse of bonuses may result in account closure
• bee365 reserves the right to change, suspend or cancel any promotional offer at any time
• Bonus offers are not transferable
• The wagering contribution rate for bonuses may differ between sports betting and casino games

7. Sports Betting Rules

bee365 offers the opportunity to bet on various sports including cricket, football and kabaddi. The following rules apply to sports betting.

7.1 Placing Bets

• Bets can be changed or cancelled up until an event starts — bets are final once an event has started
• For live betting, bets must be confirmed within the time set by bee365
• Multiple bets can be placed on a single event, however bee365 reserves the right to set a maximum bet limit

7.2 Match Cancellation or Abandonment

If a match is cancelled or abandoned before the scheduled time, the stake for the relevant bet will be refunded, unless a different arrangement applies under the rules of the specific event.

7.3 Match Fixing and Fraud

If you are found to be involved in match fixing, use of insider information or any fraudulent activity, your account will be permanently closed and all winnings will be forfeited.

8. Casino Game Rules

The bee365 casino section offers various types of games including slots, live casino, fishing games and card games. Fair play principles are followed in all games.

8.1 Game Results

• The results of all games are determined through Random Number Generator (RNG) technology
• Live casino games offer the opportunity to play with a real dealer
• If a game is interrupted due to a technical fault, the bet for that round will be refunded

8.2 Game Display Issues

If a game is not completed due to loss of internet connection or a device problem, the last state recorded on the bee365 server will be considered final.

8.3 Game Providers

bee365 works with various reputable game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi and many more. Each provider has its own game rules which are displayed in the game interface.

9. Prohibited Activities

The following activities are strictly prohibited on the bee365 platform. If such activity is detected, the account will be closed immediately and all funds may be forfeited.

• Creating multiple accounts or using someone else's account
• Bonus abuse or bonus arbitrage
• Money laundering or illegal transactions
• Hacking, viruses or use of harmful software
• Placing bets using automated bots or software
• Attempting to interfere with the platform's security systems
• Disturbing, threatening or harassing other users
• Creating or operating an account using false or incorrect information
• Making deposits using a third-party payment method

10. Account Suspension and Closure

10.1 Suspension or Closure by bee365

bee365 reserves the right to suspend or permanently close any account for the following reasons:

• Violation of these terms and conditions
• Failure to verify or provision of false information
• Suspicious or fraudulent activity
• Bonus abuse
• Court order or government directive

10.2 Closure by the User

You may close your account at any time through our support team. Please withdraw all valid balances before closing your account. You may choose Self-Exclusion as part of responsible gaming.

10.3 Funds After Account Closure

If an account is closed due to a rule violation, bee365 will determine which funds are eligible for return. A verification process must be completed before any valid balance is returned.

11. Privacy & Data

To learn more about how we collect, store, and use your personal information, please read our Privacy Policy.

bee365 does not sell your information to third parties. However, information may be shared in the following cases:

• To comply with legal obligations or government orders
• To prevent fraud and ensure security
• With payment processing partners (only necessary information)
• With game providers for technical requirements

bee365 keeps your information secure through SSL encryption and other security measures.

12. Limitation of Liability

bee365 makes every effort to operate a safe and reliable platform. However, bee365 will not be held responsible for the following:

• Losses caused by the user's own negligence or information breach
• Losses caused by internet connection disruptions
• Issues arising from the failure of third-party services
• Uncontrollable events (Force Majeure) — natural disasters, government restrictions, etc.
• Disappointment or emotional distress related to game outcomes

bee365 platform is operated for gaming entertainment purposes. Financial decisions should be made at the user's own discretion.

13. Responsible Gaming

bee365 firmly believes in responsible gaming. Gaming is for entertainment — not as a source of income.

13.1 Self-Restriction Features

Users can use the following features to manage their own gaming. To access these features, please contact our live chat support:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit
• Loss Limit: Set a maximum loss amount for a specific period
• Session Time Limit: Set a maximum duration for each gaming session
• Temporary Break: Suspend account access for a specified period
• Self-Exclusion: Long-term or permanent self-exclusion

13.2 Signs of Problematic Gaming

If you experience any of the following signs, please consider seeking help:

• Placing larger bets to recover lost money
• Neglecting family or work due to gaming
• Lying about gaming activities
• A tendency to spend money beyond your budget

For more information, visit our Responsible Gaming page.

14. Changes to Terms

bee365 reserves the right to amend these terms and conditions at any time. Users will be notified as early as possible of any significant changes.

If you continue to use the platform after the revised terms are published on the website, you will be deemed to have automatically accepted the new terms. If you do not agree with the new terms, please close your account and withdraw your balance.

If you have any questions or objections regarding these terms and conditions, please contact our support team. We are always committed to providing the best service to our users.

14.1 Contact

If you have any questions about these terms and conditions, please contact us:

• Live Chat: Available directly on the site 24/7
• Email: [email protected]